Refund policy

Return & Refund Policy

We want you to love everything you order from Manny’s Choice. Because we offer both food products and merchandise, our return and refund policy varies by product type.

Food & Consumable Products
For food safety and quality reasons, we cannot accept returns of food or consumable products, including flour, pasta, baking mixes, sourdough products, and yeast. Once these products leave our facility, they cannot be restocked or resold.
If there’s a problem with your order, we’re here to help.

Please inspect your order when it arrives. If an item is damaged, defective, incorrect, or missing, please contact us at cs@mannyschoice.com within 7 days of delivery.

To help us resolve your issue quickly, please include your order number, a brief description of the problem, and photos of any damaged or defective products or packaging. We’ll review the issue and, when appropriate, provide a replacement or refund.

Damages & issues

Please inspect your order upon arrival and contact us right away if anything is defective, damaged, or wrong, so we can evaluate and make it right. This applies to every order, food or merchandise.

Non-returnable items

In addition to consumable/perishable food items, we can't accept returns on sale items or gift cards.

Refunds

Once we've received and inspected your return (for eligible merchandise) — or evaluated a damage/wrong-item claim — we'll let you know if your refund is approved. If approved, you'll be refunded to your original payment method within 10 business days. It can take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your refund and you haven't received it, please contact us at cs@mannyschoice.com.

Questions

You can always reach us at cs@mannyschoice.com for any return or refund questions.